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Festive fulfillment: Scenario planning is the name of the game for retailers this unusual holiday season

One day, before the pandemic hit the United States, Rae Nicoletti just happened to email her contact at the Italian factory where she sourced most of the vegan leather for her handbag line. The abrupt reply was a retailer’s worst nightmare: The facility was closing permanently within the month. Thankfully, the founder of Hozen, a […]

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