Site icon Digital Commerce 360

Closing the ‘customer-centricity gap’ in B2B ecommerce

With the coronavirus pandemic prompting B2B buyers to interact with suppliers more through digital channels, the need for suppliers to deliver a better customer experience on their website is greater than ever, says a report from Episerver, a provider of ecommerce, content management and digital marketing technology. Indeed, 71% of B2B executives surveyed say their […]

Exit mobile version