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81% of US consumers say they never buy groceries online

Shoppers who buy groceries online are still a small minority of consumers, according to a survey released last week by consulting firm Gallup Inc. In the Gallup survey, just 11.0% of consumers said they buy groceries online—for pickup or home delivery—at least once per month, up from 9.0% in 2017. In 2019, 4.0% of consumers […]

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