Satisfied consumers rate Kaiser as top health payer website
Mark Brohan
Satisfied consumers rate Kaiser as top health payer website
Some of the biggest names in health insurance—Kaiser Permanente, Humana Inc. and Molina Healthcare Inc.—are among the best health payer websites rated by consumers. The ratings—from a panel of 11,519 consumers surveyed on website navigation and customer satisfaction metrics for healthcare and property/casualty companies—also finds that 54% of consumers have used a health plan’s comparison […]