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Why communication is key when it comes to fulfillment

Bodybuilding.com launched in 1999.  Throughout the years it kept adding carriers. By 2017, it was working with 10 carriers, which caused complications—especially as its online sales grew—says Greg Dahlstrom, Bodybuilding.com’s vice president of logistics. The online retailer of supplements and fitness apparel and accessories annually generates $200 million in sales, with about 90% of those […]

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