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Omnichannel services and challenges: How large retail chains make digital changes to their fleets

There’s no easy way to make a change en masse to Walmart’s 4,756 U.S. stores. “When you talk about Walmart, you are almost always talking about scale,” Jeremy King, then-Walmart Inc.’s executive vice president and chief technology officer told attendees at NRF 2019: Retail’s Big Show (he left Walmart for Pinterest at the end of […]

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