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Amazon and Grubhub fuel the need for more skilled delivery drivers to ward off complaints

(Bloomberg)—Every season now seems like peak season for Leonard Wright, who’s constantly recruiting drivers to staff his company, INPAX Shipping Solutions. The relentless growth of Amazon.com Inc.’s Prime memberships has led the e-commerce giant to tap courier services like INPAX to make same-day and two-day deliveries in what’s called “the final mile” to customer homes. […]

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