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Effectively using customer data allows retailers to provide personalized shopping experiences

Effectively using customer data allows retailers to provide personalized shopping experiences

Nearly every retailer collects some amount of customer data. Whether it’s browsing behaviors, email engagement or purchase history, customer data can offer important insights that may dramatically improve profitability—and give it a leg up against the competition. But harnessing that data and actually using the insights it provides are two different things, says Greg Zakowicz, […]

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