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Understanding 2017’s holiday shopping trends can help retailers prepare for this year

Understanding 2017’s holiday shopping trends can help retailers prepare for this year

The holiday shopping season is a critical period for many retailers. As both competition and customer expectations grow, retailers must provide consumers with highly satisfying shopping experiences—from the first moment of customer engagement all the way to shipping and delivery, and even through the returns process. Getting it right can be the difference between success […]

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