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Retailers and brands shouldn’t ignore voice shopping

(Bloomberg Gadfly)—With another Black Friday and Cyber Monday in the books, Amazon.com Inc. has issued a self-congratulatory press release about how it fared during the shopping frenzy. As is typical for these recaps from Amazon, No. 1 in the Internet Retailer 2017 Top 500, the report was skimpy on useful statistics. But there was one […]

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