Fewer discounts and better segmentation lead to 30% web sales growth at Tumi
Katie Evans
Charlie Cole, chief digital officer at Tumi, joined the high-end luggage retailer and manufacturer in 2016 with a specific mission in mind. “I wanted to get Tumi back to being a premium brand,” Cole says. “I sort of inherited a business that was shrinking because we were too promotional. It’s a classic cautionary tale—to get […]