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The New Sales Associate

The new sales associate

Some customers get more than what they ordered when shopping with pet supply e-retailer Chewy Inc. The rapidly growing e-retailer—sales doubled to more than $850 million in 2016—commissions artists from across the country to paint 6-by-6-inch portraits of customers’ furry friends, and sends them to customers. Chewy trains customer service reps to ask questions about […]

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