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E-commerce and higher operational costs put pressure on retail chains to change

Nearly 30,000 retail executives and vendors gathered in New York this week at the National Retail Federation’s annual conference to talk shop and strategize for the future. The 800-lb. gorilla in the exhibit hall—only occasionally acknowledged—was the effect e-commerce is having on the store-based retailers that make up the core of NRF’s membership. The e-commerce […]

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