Web-based tech support service helps Circuit City reduce returns
Don Davis
. Many consumers return electronic products like computers and digital cameras because they can’t figure out how to use them. Multi-channel electronics retailer Circuit City Stores Inc. has reduced returns with the help of web-based tech support from Plum Choice, an outsourced provider with more than 500 home-based employees ready to aid befuddled consumers. Unequivocally, […]