2021 challenges push retailers to offer superior customer service during holiday season
April Berthene
Dec. 25 is the day most wedding engagements happen in the U.K., making on-time delivery for engagement rings imperative, says Jérôme Brustlein, chief operating officer at U.K.-based jewelry brand Fenton. This is no easy feat during the busiest shopping season of the year, during the COVID-19 pandemic and during the Omicron variant surge, in addition […]