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2021 challenges push retailers to offer superior customer service during holiday season

2021 challenges push retailers to offer superior customer service during holiday season

Dec. 25 is the day most wedding engagements happen in the U.K., making on-time delivery for engagement rings imperative, says Jérôme Brustlein, chief operating officer at U.K.-based jewelry brand Fenton. This is no easy feat during the busiest shopping season of the year, during the COVID-19 pandemic and during the Omicron variant surge, in addition […]

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