Leaving the software to specialists

Stroller maker and retailer Maclaren decided in mid-2014 it was time to outsource its technology-hosting responsibility. The annual cost of hosting and maintaining e-commerce, order management and enterprise resource planning software running on Microsoft Dynamics technology—about $290,000—was a wash compared with the annual fees for the vendor-hosted service it selected, says Jim Ramsey, Maclaren’s head … Continue reading Leaving the software to specialists