Global Industrial Co. reported another quarter of steady sales growth and rising profitability as it advanced a digital-first, customer-centric strategy built around larger, data-driven accounts and technology-enabled service in its fiscal Q3.
The distributor said third-quarter sales rose 3.3% to $353.6 million from $342.4 million in the prior year. Q3 marks Global Industrial’s second straight period of revenue growth. It fueled through stronger demand from major strategic accounts. And it supported those gains through new digital tools that improve customer visibility and streamline ordering. Smaller, transactional buyers — which the company has deliberately deprioritized — continued to taper.
“We delivered our second consecutive quarter of revenue growth and strong profitability, reflecting solid execution and proactive management of the business,” said CEO Anesa Chaibi in the company’s earnings release. “Revenue increased 3.3% to $353.6 million, and performance was once again driven by our largest strategic accounts, where we are seeing good momentum and progress.”
Global Industrial’s transformation centers on expanding digital engagement and modernizing its ecommerce experience. The company is deploying a new customer relationship management platform and upgrading online tools to give buyers better visibility into product availability, order tracking, and account-level analytics.
These initiatives, combined with data-driven account management, have strengthened relationships with large enterprises. Sales growth was strongest among national and regional accounts in both the U.S. and Canada. In both countries, logistics and fulfillment investments are enabling faster delivery and improved customer service.
Global Industrial sales in Q3 2025
The company said it continues to manage through inflation and tariffs on steel and aluminum products by leveraging pricing data and supply chain visibility to maintain stable operations.
In Canada, Global Industrial has invested in digital infrastructure and local supply-chain systems. There, sales have now delivered two consecutive quarters of double-digit growth. The company credits its integrated order-management technology and localized ecommerce offerings for driving adoption among key accounts.
For the first nine months of 2025, sales rose 2% to $1.03 billion from %1.01 billion in the prior year. And profits have grown at a faster pace. Digital initiatives are making it easier for customers to do business and strengthening loyalty among repeat buyers. Among those initiatives are self-service tools, marketing automation and analytics-based pricing.
Chaibi said Global Industrial is “advancing the transformation of our business model and elevating the placement of the customer at the center of everything we do.”
She added that the company is reframing its go-to-market strategy to attract customers more intentionally, expand product and solution offerings, and enhance its ability to serve.
“Executing on these initiatives will better position the business to grow, capitalize on new opportunities, and broaden the total addressable market we actively pursue,” she said.
At the company’s annual trade show in September, Global Industrial showcased its digital tools for procurement, quoting and customer support. Chaibi said those efforts are helping the company “better showcase our capabilities and tell our story with greater clarity.”
With expanding digital reach, improving performance among large accounts and continued investments in data, logistics and customer experience, Global Industrial said it expects to finish the year on solid footing and carry that digital momentum into 2026.
Check back for more earnings reports. Here’s last quarter’s update on Global Industrial digital sales and revenue.
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