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Retailers’ continued use of curbside pickup vary following the pandemic

Curbside pickup among Top 500 retailers decreased in 2023 to 34.4% from 47.7% in 2022. The omnichannel service also dropped for Top 1000 retailers. 44.1% offered curbside in 2023, down from 54.7%. There are a couple of factors to consider in the decline of curbside. Some retailers might be curtailing availability of the service as […]

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