Omnichannel has forever changed post-pandemic. For retailers and shoppers, it is now simply part of their shopping vernacular. This infographic compares the results of our March survey to a February 2021 Digital Commerce 360/Bizrate Insights survey of 1,052 online shoppers, as well as to a 2020 survey of 1,000 online shoppers. Key takeaways from infographic: […]
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