Retailers look for answers as returns grow more complex and costly
Paul Conley
Emily Grayson had loads of trouble with returns. “Returns were just the bane of our existence,” the director of operations and chief of staff at retailer Tuckernuck says. “They plagued us. But there’s no way to avoid them if you’re in this business.” For Tuckernuck, returns were particularly complicated and time-consuming. The women’s apparel brand […]