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Online orders with a time frame are more likely to be late

In a series of real-world tests of online orders, those that set a time frame were more likely to be late. However, the majority of online orders placed were on-time or early.

Digital Commerce 360 tested the fulfillment operations of the largest online retailers during the height of the coronavirus pandemic. Our research team placed 56 orders at 46 retailers across 12 merchandise categories. We tested Digital Commerce 360 Top 1000 retailers that ranked highly in their category based on 2019 online sales as well as a […]

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