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Only 17.5% of online retailers offer free shipping

Merchants are moving to meet consumer demands of same- and next-day delivery. But only 17.5% of Top 1000 retailers analyzed by Internet Retailer offer free shipping on all orders, no strings attached, according to the Internet Retailer 2019 Click, Ship & Return Report, which takes a deep dive into the policies, costs and trends e-retailers […]

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