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B2B marketers: Be ‘customer-centric’ or lose out, Forrester warns

Successful B2B marketers in the coming years will be those that pivot away from traditional brand and lead-generation strategies and toward a customer-centric marketing approach, Forrester Research Inc. says in a new report. The foundation for making this transition will be a company-wide commitment to developing marketing strategies that engage buyers pre- and post-purchase. Achieving […]

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