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Consumers and emerging technology will be big healthcare drivers in 2018

Consumers and emerging technology will be big healthcare drivers in 2018

Welcome to 2018. As we enter another new year, let’s take a look at how the healthcare ecosystem might advance. What will be the most powerful drivers of change this year, and how will they impact health care, stakeholders, and consumers? I won’t pretend I have any better lens into the future than you do. My father was an economist and practiced for more than 40 years. He would admit he was going to be wrong in his predictions, but always hoped he would at least be directionally correct.

There is one overriding and powerful force that continues to shape the healthcare market and the overall economic environment in the U.S.—the privilege of having access to affordable, high-quality healthcare. Healthcare costs have been a concern for at least thirty years, but the acute issue for us today is affordability.

In 2016, healthcare comprised 17.9% of our gross domestic product (GDP). While we know it can’t exceed 100% of the GDP, no one knows exactly how much is too much, and the cost is hitting many households in dramatic ways. Households finance 28.1% of the nation’s healthcare bill—just two tenths of a point less than the federal government. In December, the US. .Centers for Medicare and Medicaid Services (CMS) reported that overall health costs increased an average of 4.3%  in 2016 from the prior year—more than double the consumer price index (2.1%).

GenX is most concerned about health costs
A growing number of people are feeling less secure about their ability to finance future healthcare costs. According to Deloitte’s 2016 Survey of Health Care Consumers, this discomfort appears to be hitting Generation X the hardest. More than 70% of people born between 1965 and 1980 say they are not comfortable with their ability to pay for healthcare costs. While seniors tend to view themselves as being financially comfortable in general, only 49% of seniors say they have the resources to feel comfortable with future healthcare expenses.

Bill Copeland

The financial pressure on consumers will likely put greater pressure on healthcare financing and on care delivery stakeholders. This is likely to prompt constrained margins and maybe even reductions in profitability among the players across the healthcare ecosystem. As information about healthcare costs and outcomes become more transparent and available, many savvy consumers will base more of their decisions on value.

Four trends poised to shape health care in 2018
The financiers of healthcare—government, households, and employers—have different levers to pull when it comes to costs. As a result, we will likely continue to see a variety of approaches in the way spending and purchasing are managed. While each of these purchasers abide by different rules, policies, regulations, and operating models, they are all focused on the same thing: costs and outcomes.

This leads me to believe that the following trends will be highly evident in 2018:

To put these four trends in context, I offer this from Microsoft Corp. co-founder Bill Gates: “We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next 10. Don’t let yourself be lulled into inaction.”  I don’t have to be an economist to be directionally correct about healthcare costs, and these four trends can offer an opportunity to break the existing constraints that may will allow us to provide greater value at lower costs.

Bill Copeland, Vice Chairman, US Life Sciences & Health Care Industry Leader, Deloitte Consulting LLP where this blog originally appeared.

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