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Dover Saddlery’s web sales grow 10.3% in 2013

It was a nice trot but not a full-out gallop for e-commerce growth for Dover Saddlery Inc. in 2013.

For the year ended Dec. 31, the retailer of horse saddles and related riding equipment reported:

 

 

To grow its web business last year, Dover Saddlery, No. 350 in the 2013 Internet Retailer Top 500 Guide, redesigned SmithBrothers.com, an e-commerce site owned by Dover that sells Western-style, equestrian products. The new redesign features bigger images, enhanced customer ratings, reviews and product recommendations, and faster site search.

Dover Saddlery in 2013 also opened stores in Huntington, NY; Winter Park, FL; Austin, TX and Charlotte, NC. Those openings bringing its total store count to 22.

Dover Saddlery didn’t break out web sales for the fourth quarter but did report:

 

“Dover Saddlery had an extremely strong fourth quarter with very successful promotions that led to an impressive 7.3% increase in same-store sales and an 8% increase in the direct channel,” says CEO Stephen Day. “We had an excellent in-stock situation during the holiday period and were able to ship out all our holiday orders on time.”

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