SANTA CLARA, Calif., Sept. 14 — Zingaya today announced the North American launch of its next generation click-to-talk services.
Zingaya enables voice calls through any computer via an easy-to-install widget embedded on any webpage. There is no download, and no phone is required for the caller. A visitor to a website simply clicks the “Call” button on the widget, which immediately forwards their VoIP call to landlines, mobile phones, Skype accounts, or other computers — whichever the website operator has specified.
Early interest in Zingaya is coming from:
- Online retailers looking to make incoming customer service and sales calls more efficient and cost-effective.
- Social media sites with a need to more easily connect users with one another.
- Large distributed organizations that can use Zingaya with their existing internal phone directories as a way to more seamlessly connect employees.
“Through the growth of Skype and now Google voice, consumers are becoming increasingly accustomed to making phone calls from their computer,” said Alexey Aylarov, project manager and co-founder at Zingaya. “We have created the first enterprise-grade, highly scalable, secure, cross platform click-to-talk solution that offers the best sound quality available today.”
The real story behind Zingaya is the Flash-client and the back-end server technology:
- No download required: End users don’t download software. They just click the “Call” button and are automatically making a phone call through their computer using Flash.
- Best-in-class sound quality: Sound quality is paramount with VoIP services, and Zingaya’s software supports all new and proven technologies. This includes TCP and UDP protocols, Acoustic Echo Cancellation, Adaptive Jitter Buffer, Noise Reduction, Automatic Gain Control, and more.
- Scalable: Zingaya has developed state-of-the-art software that provides optimized performance for the service’s main tasks, such as handling signalization protocols and transcoding audio streams.
- Cross platform: Widgets can be used on Windows, Mac and Linux systems.
- Extensible: Zingaya will soon give web developers API access for sites that want to make the click-to-talk technology part of their service.
About Zingaya
Zingaya, a European company founded by successful entrepreneurs with a history of building Flash-to-SIP platforms, is launching in North America in September 2010 at the DEMO Conference. More information can be found at Zingaya.com.
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