Gartner predicts that “by 2025, 80% of B2B sales interactions between suppliers and buyers will occur in digital channels.” With increasing numbers of online buyers expecting enhanced ecommerce capabilities, a lackluster digital experience can hurt your business’ ability to gain and retain customers.
Join our webinar to learn about:
- The 5 most common pain points that B2B ecommerce companies face when building their digital experiences
- Techniques and tools to solve those challenges
- How to leverage technology and buyer intent to provide first-class personalization to drive revenue and customer retention
Sanjay Mehta, Head of Industry, Ecommerce, Lucidworks
Sanjay is the Head of Industry, Commerce at Lucidworks, the leader in AI-powered search. Over the last 20 years, Sanjay has worked with the majority of the IR500 organizations in improving their eCommerce and Customer Experience capabilities. Before joining Lucidworks, he held multiple roles from strategy, engineering, consulting through delivery with notable industry vendors including ATG, Endeca, hybris, NetSuite, and Reflektion. He is passionate about how AI can help companies uncover opportunities in ecommerce and beyond.
Garrett Schwegler, Program Manager, GTM Solutions, Lucidworks
Garrett Schwegler is the Program Manager for Digital Commerce at Lucidworks, the leader in AI-powered search. Over the years he has led multiple teams through holiday preparedness initiatives for both ecommerce and omni-channel strategies. Garrett has also worked as a strategic consultant with Global 2000 ecommerce companies to improve product discovery and develop business strategy. In his current role he leads Lucidworks Digital Commerce team’s initiatives to power a connected customer experience for some of the world’s biggest ecommerce brands.
Jon Love, Research Analyst, Digital Commerce 360
Jon Love is a research analyst at Digital Commerce 360, helping to gather and publish data for DC360’s research databases, analysis reports, and custom research projects. His main task is uploading DC360’s web-based database products such as the Top 500, which ranks the largest online retailers in North America by web sales. He joined Digital Commerce 360 (formerly Internet Retailer) in 2008.
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