Your site search is critical to online customer experience and conversion. Returning “zero results” to customers means higher bounce rates, frustrated visitors, and lost revenue. What if you could slash zero-result searches by 91% and increase average order value by 28%, all without replatforming or lengthy implementation?
Join our webinar to hear about how a global top-5 retailer achieved this impressive result. You will learn about a low-hanging fruit solution to eliminate zero-result searches and:
- Enhance your online customer experience by showing an inspiring assortment of products, even if you don’t have the exact item a shopper searched for.
- Boost average order values and conversions across the board, whether you’re an auto parts company selling to B2B customers or an apparel retailer showcasing the hottest trends of the season.
- Deliver consistent and improved site search performance over time, without manual rule curation or query fixes.
Peter Curran, General Manager, Digital Commerce, Lucidworks
Peter Curran is the General Manager of Digital Commerce at Lucidworks, the Connected Experience Cloud provider. Curran is responsible for product development, go-to-market strategy, and operational excellence for all Lucidworks use cases involving product discovery. He has over two decades of experience in search, content management, and ecommerce in both B2B and B2C companies, ranging from smaller digitally native businesses to some of the world’s iconic brands. Peter was the co-founder and CEO of Cirrus10 before the company was acquired by Lucidworks in 2020 and is based in Seattle, Washington. In his spare time he enjoys goat rodeos, bigfoot spotting, and debating whether or not a taco is a sandwich.
Garrett Schwegler, Program Manager for Digital Commerce, Lucidworks
Garrett Schwegler is the Program Manager for Digital Commerce at Lucidworks, the leader in AI-powered search. Over the years he has led multiple teams through holiday preparedness initiatives for both ecommerce and omni-channel strategies. Garrett has also worked as a strategic consultant with Global 2000 ecommerce companies to improve product discovery and develop business strategy. In his current role he leads Lucidworks Digital Commerce team’s initiatives to power a connected customer experience for some of the world’s biggest ecommerce brands.
Sanjay Mehta, Principal Commerce Architect, Lucidworks
Sanjay is the Principal Commerce Architect at Lucidworks, the leader in AI-powered search. Over the last 20 years, Sanjay has worked with the majority of the IR500 organizations in improving their eCommerce and Customer Experience capabilities. Before joining Lucidworks, he has held multiple roles from strategy, engineering, consulting through delivery with notable industry vendors including ATG, Endeca, hybris, NetSuite, and Reflektion. He is passionate about how AI can help companies uncover opportunities in ecommerce and beyond.
Laura Berrigan, Project Manager, Digital Commerce 360
Laura Berrigan is the project manager for Digital Commerce 360’s research team. In this role since 2016, she is responsible for overseeing the collection of freelance and third-party data for the company’s research products.
She is the lead researcher for the Leading Vendors to the Top 1000 E-Retailers report and also heads up additional technology vendor-related research, overseeing company outreach and data collection.
Laura has a B.S. in marketing from Northern Illinois University and joined Digital Commerce 360 (formerly Internet Retailer) in 2011.
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