About

The coronavirus has quickly and completely disrupted the operations of e-retailers, manufacturers, wholesalers and suppliers. Businesses have had to evaluate and adapt almost every aspect of their operations. This webinar will address the challenges businesses are facing and potential solutions on how to overcome them.

This webinar will:

  • Address challenges in regards to COVID-19 including:  supply chain, inventory and uncertainty in future shopping behavior.
  • Highlight Digital Commence 360 survey data on how retailers and business-to-business companies are adjusting their operations because of the pandemic
  • Provide solutions to COVID-19-related business challenges including working with technology partners, agility, listening to shoppers and using real-time insights.

April Berthene, Managing Editor, Digital Commerce 360

April Berthene is the managing editor at Digital Commerce 360. April oversees all editorial content for Digital Commerce 360 Retail including daily news, strategic articles and executive reports. April joined Digital Commerce 360 in 2014, covering mobile commerce for Internet Retailer Magazine. She earned her journalism stripes covering local news as the editor of The Winnetka Current newspaper on Chicago’s North Shore. April earned her bachelor’s of science in news-editorial journalism with a minor in business at the University of Illinois.

Bernard Chung, Global Head of Product Marketing, Commerce Cloud, SAP

Bernard is passionate about helping organizations to successfully engage their audiences and orchestrate the perfect customer experiences across omnichannel interactions.  He has worked with leading global brands in developing customer engagement strategies and tactics. Currently, he is the global head of product marketing for Commerce Cloud solutions at SAP.  Prior to SAP, he held leading marketing roles at Oracle and Wells Fargo Bank.

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Upcoming Webinar

Retailer Restart

The coronavirus has quickly and completely disrupted the operations of e-retailers, manufacturers, wholesalers and suppliers.

Upcoming Webinar

Delivering the Goods

Join our first 360 Ecommerce Chat and have your questions answered by our expert panel.