In the midst of the Covid-19 pandemic, businesses are struggling to assess and get ahead of the digital disruption facing enterprises around the world. There is no industry that hasn’t felt the impact of this crisis, and companies are struggling to cut costs, increase efficiencies, and remain flexible to meet customer demands. For many, an enterprise order management (OM) system is the answer. And to survive in an economy where Covid-19 is still very much at the forefront, time is of the essence.

You’ll learn:

  • How OM has helped one retailer recognize a 1000% increase in online sales and holiday-level daily order volumes
  • Best practices you can apply to your own order management strategy
  • How to prepare your business for immediate challenges and long-term success



Pawan Gupta, Principal & Managing Director, Order Management & Commerce Solutions, Perficient

Pawan is an executive consultant, supply chain practice leader, and sales professional with over 18 years of experience. He has worked with clients in numerous industries, including retail, manufacturing, and telecommunication, and has been recognized as a thought leader and a trusted advisor with significant experience in order management and supply chain.

Steve Gatto, Director, Digital Commerce Solutions, Perficient

Steve has more than 25 years of digital experience leading portfolio and product strategy, channel development, and consultative sales management and execution for global brands. He helps our clients expand the role of digital engagement, customer engagement, and omnichannel ecommerce within their businesses.

Tabitha Cassidy, Content Manager and Research Analyst, Digital Commerce 360

Tabitha Lynn Cassidy is a content manager and research analyst with Digital Commerce 360. She covers a variety of topics for online publication related to marketing, advertising and various data trends, and works with the research team to ensure accurate data analysis for Digital Commerce 360’s databases and research reports. Tabitha holds a PhD in Communication Studies from Wayne State University where she specialized in quantitative mass media, political and historical research. Before joining Digital Commerce 360, she worked in various roles including the director of digital communication with a small advertising firm, research analyst with multiple companies, editor-in-chief of a weekly student publication, and as a political and news journalist with a daily newspaper.

Register for the Replay

Upcoming Webinar

2020 Holiday Readiness Calendar

A month-by-month guide to prepare for the holidays

Upcoming Webinar

Improving the Customer Experience

How Vivino maximized retention by improving the customer experience