The pandemic has led to a rapid rise in ecommerce, which has led to a rise in online fraud. Businesses had to shift their investments as they implemented new features to adapt to a growing and changing ecommerce world, such as curbside pickup and other omnichannel services. But as retailers adapt and evolve, so do fraudsters. In this 360 Ecommerce Chat, participants will learn about the ways to guard against new kinds of fraud on the back-end and how to adapt to the new ecommerce world that will continue to change as retailers navigate the pandemic and beyond.


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Stephanie Crets, Digital Editor, Digital Commerce 360

Stephanie Crets is the Digital Editor at Digital Commerce 360, where she edits and writes daily web news and longform, in-depth retailer profiles for the web and magazine. She also contributes editing and writing to Digital Commerce 360’s research reports. She holds a M.A. in writing and publishing from DePaul University and a B.A. in journalism from the University of Iowa.

Jordan Reynolds, Vice President, Market Strategy, eCommerce and Marketplaces, Ekata

Jordan Reynolds leads the eCommerce and Marketplaces segments at Ekata, which proudly supports the largest global retailers and over 650 merchant customers. Jordan brings 10+ years of software-as-a-service sales, product, and go-to-market experience. As an early member of Ekata team, Jordan helped pioneer cutting-edge identity verification use cases for risk decisioning with Ekata’s top customers and most technically advanced users. Jordan is a proud UW Husky with a BA in Finance from his hometown alma mater, the University of Washington.

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