Part of our 360 Ecommerce Chat series.
There are many spokes to the hub that make up a successful B2B buying experience. But chief among them are finding and implementing the right ecommerce technology, creating a superior purchasing experience online and getting orders fulfilled, shipped and delivered on time, every time.
Driven by the ongoing impact to the global COVID-19 pandemic, the pace of B2B ecommerce is accelerating. So too are the expectations of B2B buyers. The speed at which digital commerce is picking up means that B2B companies need to step it up as well.
Our panel of experts will deliver timely knowledge and expertise that will help companies build a B2B ecommerce technology, user experience, order processing and logics roadmap that culminates in a successful business buyer journey.
Mark Brohan, Vice President and Director of B2B Research, Digital Commerce 360
Mark Brohan is director of B2B research for Vertical Web Media and author of many of its upcoming research reports. Previously he was vice president of research for Internet Retailer and editor of Internet Retailer’s Top 500 Guide and related research publications. Prior to re-joining Internet Retailer in 2005, Mark was managing director of The Brohan Group, a full-service business publishing consulting company. He also held leadership positions in print and web product business development for Faulkner & Gray, a subsidiary of Thomson Corp., as web publisher and editorial director for DM Review magazine and its two web sites, and as founding editor of Faulkner & Gray technology magazines including Internet Retailer.
Greg Fischer, Vice President of Business Development, Newegg Logistics and NeweggBusiness.com
As Vice President of Business Development for NeweggBusiness.com and Newegg Logistics, Greg manages P&L responsibilities, as well as sales & marketing strategy for Newegg’s B2B business unit as well as Newegg Logistics. In this role, he has been instrumental in driving new sales through enhanced marketing strategies, developing new service offerings and focusing on the customer experience. This includes staffing services, cleaning services and traditional 3PL operations and transportation management. Prior to his time at Newegg, Greg spent three decades at UPS in various sales and marketing roles, with the second half of his tenure as Global Director of Enterprise Account Sales.
Rich Morgan, AVP Sales, LiveArea
Rich Morgan has spent his career of 25+ years working with dozens of clients to unlock the power of customer engagement through digital transformation. In his latest endeavours, Rich has focused on helping B2B customers realise the benefits of digital transformation to drive impactful business results and exceed KPIs
Jamie Saucedo, VP Business Operations, PFS
As Vice President of Business Operations, Jamie is responsible for PFS’ global portfolio of 70 brands. Throughout her 10+ years at PFS she has served in various roles across the organization, giving her a wealth of industry knowledge across verticals. Jamie applies her expertise to guide our clients to successful eCommerce operations.
Stuart Guest-Smith, Lead Principal Architect, BigCommerce
I’m a passionate product guy with over 15 years of experience in product development, content delivery and digital design across a number of industries. I’ve worked in all types of companies, including startups. I enjoy seeing an idea come to life and change the way we interact, work or feel.
I relish the opportunity to define, design and support the creation of great products. Fostering deep collaboration between engineering, design, and product teams. Excellent at developing concept ideas and solutions to problems.
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