Detecting consumer perceptions and opinions in real time can dramatically increase revenues during special sales events, such as Black Friday, by enabling retailers to optimize customer loyalty and retention. Discover how next-gen retailers are achieving this by utilizing cutting-edge, proven practices that leverage AI to enhance customer experience, improve products, and optimize support.
During this webinar our experts will demonstrate how using AI-powered customer feedback analysis retailers can achieve several improved outcomes:
- Personalization: Tailor offerings based on individual preferences and feedback.
- Faster Issue Resolution: Quickly detect and address CX problems.
- Improved Product Development: Refine offerings using continuous CX insights.
- Enhanced Sentiment Awareness: Assess tone of feedback for better insights.
- Proactive Support: Predict and address issues before customers complain.
Don’t let your Black Friday shoppers slip away. Join us to unlock the secrets of optimizing revenue by turning one-time bargain hunters into your most valuable long-term customers. Perfect for retailers, e-commerce managers, and CX professionals looking to maximize their holiday season ROI.
Sponsored By:
Speakers
Ofer Nir
Dor Stern
Brian Warmoth
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