Vendors / PFS

Helping eCommerce Businesses Grow Through Differentiated Brand Experiences

 

Website:

https://www.pfscommerce.com/

Phone: 

972.881.2900

 

From eCommerce call center expertise to fulfillment and fraud protection, we work to keep our clients’ operations running smoothly – always. PFS is the operations business unit of PFSweb, Inc. For over two decades, we’ve developed our technology capabilities to meet the requirements of our wide ranging B2B and DTC clients. Today, as a leading 3PL, we offer creative personalization services, responsive customer care, efficient fulfillment, seamless omni-channel practices, and much more.

 

Headquarters

505 Millennium Drive Allen, TX 75013

Founded

1994

Expertise

  • Fulfillment Services
  • Call and Contact Center Solutions
  • Order Management Systems

Products & Services

  • Fulfillment and Shipping

Typical Pricing

Activity-based - pricing varies

Clients

  • L'Oréal
  • PANDORA
  • Anastasia Beverly Hills
  • ASICS
  • Charlotte Russe

Merger & Acquisitions

  • Conexus - 2016
  • CrossView - 2015
  • MODA - 2015
  • LiveAreaLabs - 2014
  • REV Solutions - 2014

Partnerships & Certifications

  • PCI Level 1 (v3.2) and SSAE-16 SOC 1 Certified
  • KIBO
  • Adyen
  • CyberSource
  • PayPal

Executives

  • Mike Willoughby, Chief Executive Officer
  • Zach Thomann, Senior Vice President & PFS General Manager
  • Mark Fuentes, Senior Vice President & Chief Information Officer
  • Thomas J. Madden, CFO & Chief Accounting Officer
  • Joe Farrell, Vice President & Managing Director of International Operations

Sales Representation

Chris Cameron, Area VP Global Sales and Product

Vendor Resources