Vendors / ForeSee

Customer experience analytics

ForeSee provides customer experience analytics technology for web sites, call centers, stores, mobile sites and apps, and social media. In July 2013, the company introduced a Word of Mouth Index, which rates major brands according to what consumers think of them. ForeSee says the metric helps companies understand who their detractors are and better allocate resources.

Headquarters

2500 Green Road Suite 400 Ann Arbor, MI 48105

Founded

2001

Typical Pricing

Pricing and fees vary; company would not disclose specific pricing

Sales Representation

Susie Johnston