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Law of attraction

With Amazon quickly siphoning customers and sales, retailers are working to better attract and retain customers. Consumers say they value price and convenience above all—straight down the middle of Amazon’s strike zone—and retailers are drawing on all their assets to establish themselves as consumers’ go-to destination.

Shopping in another dimension

Is virtual reality commerce the next wave of retail? Some retail technology leaders are experimenting with the technology, but with a fragmented device market and low consumer adoption it’s hard to tell which applications will stick.

Shoppers time spent in apps adds up on Black Friday

More shoppers visited the top 100 retailers’ mobile sites over the Thanksgiving holiday shopping weekend, and they averaged more than 20 minutes in apps on Black Friday.