Perspectives Add to Favorites Products over problems: A new approach to the customer journey John Stauffer | Dec 12, 2018
Strategies How a personalized shopping experience drives online engagement Presented by Klarna Internet Retailer | Dec 6, 2018 | Internet Retailer
Perspectives The Shopper Speaks: ‘Now’ is the language of the shopper Lauren Freedman | Dec 5, 2018 | Internet Retailer
Perspectives A look ahead: Trends driving brands to prioritize direct to consumer in 2019 Craig Haynor | Dec 4, 2018 | Internet Retailer
News Retailers test Facebook-style profiles to improve customer service Bloomberg News | Dec 3, 2018 | Internet Retailer
News Lifestyle brand Goop relies on feedback from VIP customers Bloomberg News | Dec 3, 2018 | Internet Retailer
News Build.com increases AOV and reduces returns with augmented reality April Berthene | Nov 12, 2018 | Internet Retailer
News How flamingos on a booze cruise are helping a sunglasses brand grow business Jessica Young | Nov 9, 2018 | Internet Retailer
News Online apparel retailer Outerknown saves sales with a new returns service Bill Briggs | Oct 29, 2018 | Internet Retailer
News How Business Insider plans to leverage a German e-commerce startup's services Bloomberg News | Oct 23, 2018 | Internet Retailer
Perspectives I may never see the inside of your store again Lauren Freedman | Oct 22, 2018 | Internet Retailer
