Return Policy

Digital Goods Return Policy

Research Reports (PDF), Online Database & Report Memberships

Research Reports (PDFs) purchases from the Digital Commerce 360 shop can be canceled within 24 hours of purchase if you have not downloaded the report.

Online Database Memberships (See all Databases) purchases from the Digital Commerce 360 shop can be canceled within 24 hours of purchase if you have not accessed any databases or logged in.

Report Memberships (See Memberships) purchases from the Digital Commerce 360 shop can be canceled within 24 hours of purchase if you have not downloaded or accessed any of the research reports included in the membership.

If you’re having difficulty accessing, logging in, or downloading an item after purchase, contact Digital Commerce Support.

Before you complete a purchase, please make sure that what you are about to order is correct. If you have any questions about your product of purchase please contact our Digital Commerce Support team.

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