2017 State of Digital Healthcare

  • 32-page PDF [Internet Health Management Report, published March 2017]
  • In-depth analysis on how and why Geisinger, Kaiser, Cleveland Clinic, Mayo Clinic, UnitedHealth, Aetna and others are implementing digital and mobile consumer health strategies
  • Charts and infographics on digital health investment, how consumers and patients are managing their health and wellness online
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Investors poured

$8 billion

into digital/mobile healthcare in 2016

Of all consumers


want to schedule doctor appointments online

Kaiser Permanente's spending to date

$400 billion

on digital healthcare

2017 State of Digital Healthcare

The internet is changing healthcare, just as it’s changed many other industries. Hospitals, health systems and health insurers are all making it possible for consumers to manage their medical needs and payments online and via mobile devices. This report highlights the key trends in digital healthcare, while also addressing the obstacles and how leading organizations are addressing them.

Replacing the old ways of doing business opens up the possibility of consumers using the web and universally shared (but secure) personal financial and medical data to manage their health, wellness and health business affairs online. Even if Obamacare is replaced or heavily modified, web-enabled and consumer-driven healthcare is here to stay. Among the challenges facing healthcare organizations as they move into the digital future is doing away with silos of unconnected data, old computer systems and paper and manual business processes. This report assesses the progress being made on this big task.

While change is surely underway, how fast will it occur and what will the digital future look like?  Which healthcare providers and insurers are embracing digital healthcare and giving patients and plan members the web tools that enable them to perform such tasks as comparison shop and buy insurance online, schedule and see a doctor online, securely access and share their medical records and order or refill a prescription? And which healthcare organizations aren’t? If Obamacare—a big catalyst for the push to more digital healthcare—is repealed and replaced, what will be the effect on web-driven healthcare and consumerism?

This report provides data and analysis on the current state and next stage of evolution for web-driven consumer healthcare. See the table of contents to get a better understanding of what is included in the report.


What's Included in this Report

  • Analysis of the advanced digital healthcare initiatives of such leading healthcare organizations as Cleveland Clinic, Mayo Clinic, Kaiser, UnitedHealth, Aetna and others
  • The outlook for telehealth, patient portals, online appointment scheduling, and wearables and other key drivers of digital healthcare at leading hospitals and health insurers
  • The impact of digital healthcare on patient engagement
  • An analysis of trends in venture capital and private equity investments in digital and mobile healthcare
  • Detail on the mobile sites and apps of leading hospitals and healthcare organizations and their future plans
  • Infographics on how consumers are using digital health tools
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