2017 State of Digital Healthcare
The internet is changing healthcare, just as it’s changed many other industries. Hospitals, health systems and health insurers are all making it possible for consumers to manage their medical needs and payments online and via mobile devices. This report highlights the key trends in digital healthcare, while also addressing the obstacles and how leading organizations are addressing them.
Replacing the old ways of doing business opens up the possibility of consumers using the web and universally shared (but secure) personal financial and medical data to manage their health, wellness and health business affairs online. Even if Obamacare is replaced or heavily modified, web-enabled and consumer-driven healthcare is here to stay. Among the challenges facing healthcare organizations as they move into the digital future is doing away with silos of unconnected data, old computer systems and paper and manual business processes. This report assesses the progress being made on this big task.
While change is surely underway, how fast will it occur and what will the digital future look like? Which healthcare providers and insurers are embracing digital healthcare and giving patients and plan members the web tools that enable them to perform such tasks as comparison shop and buy insurance online, schedule and see a doctor online, securely access and share their medical records and order or refill a prescription? And which healthcare organizations aren’t? If Obamacare—a big catalyst for the push to more digital healthcare—is repealed and replaced, what will be the effect on web-driven healthcare and consumerism?
This report provides data and analysis on the current state and next stage of evolution for web-driven consumer healthcare.