Digital Commerce 360’s May report explores customers’ demand for secure, flexible transactions including buy now, pay later financing and who retailers should turn to in order to fight ecommerce fraud.

This report includes the following in-depth articles, written by Digital Commerce 360 editors:

  • “Pay-Later Options Catch on with Online Retailers and Shoppersreveals why retailers are seeing increases in average order value, conversion rates and sales when they offer their customers’ preferred buy now, pay later system as a payment option at checkout.
  • “Why Academy Sports and Outdoors Offers Venmo at Checkout” explores the benefits of online retailers using payment tools customers already know, like Venmo.
  • “Inside the Battle Against Ecommerce Fraud” looks at how fraud and chargebacks are a massive problem for ecommerce retailers—and getting worse—and what online retailers today are doing about it.
  • “Keep the Customers’ Attention After the Purchase” explains why online retailers must decide how best to communicate with shoppers after completing their purchases. Although some companies like Chu’s stick to cut-and-dried transactional emails, others incorporate related or suggested products.
  • “Warranties Can Be a Path to Higher Conversion and Larger Order Values” studies how warranties and service plans can strengthen bonds with customers and keep them coming back.

Compliments of: Extend, Ekata, Bolt, Signifyd

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