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How retailers delivered on delivery for holiday 2019
A shortened holiday season and an increase in packages shipped strained carriers’ ability to get online orders to shoppers’ doors on time.
Retailers found that a shortened holiday season, as well as an increase in ecommerce packages, strained some carriers’ ability to get online orders to shoppers on time. Some retailers found ways around this by sprucing up their fulfillment process ahead of the holidays.
This special report on fulfillment examines retailers’ delivery wins (and some losses) during the Cyber 5 period and throughout the holidays.
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