Do you need to improve your B2B digital presence?
This time it should be the right move. Not another bolt-on quasi-solution that isn’t powerful enough to do all you want it to do.
The following whitepaper outlines the “Seven Imperatives for B2B Digital Transformation Success” that you need to follow to create a real foundational digital transformation, one that will serve you well for years to come. Following these steps will put you on the right track to better customer experiences, but – and here I’m giving away the punch line – it will also help you grow your revenue.
Here are the steps:
1. Create a superb omnichannel customer experience
2. Centralize product and service management
3. Enable advanced, flexible configurations
4. Facilitate real-time buyer/supplier relationships
5. Enable customer self-service
6. Leverage a data-driven view of the business
7. Utilize innovative technologies to capitalize on untapped and growing B2B sales
Compliments of IBM
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