COVID-19 changed the way consumers shop and the services they expect from retailers. That’s created new challenges for merchants. Here’s how technology can help retailers adapt.
Dramatic shifts in shopping behavior during the pandemic created new challenges from retailers. They now must accurately show inventory across channels, enable customers to pick up and returns orders at curbside and adapt to the opportunities and obstacles of selling on online marketplaces like Amazon. If they take advantage of the growing opportunity to sell to online shoppers in other countries, they must learn a whole new set of skills in a rapidly evolving environment.
- Supporting growth
- Exceeding customer expectations
- Optimizing order fulfillment
- Protecting against tax audits and raising funds
Compliments of Avalara