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The most widely-read magazine for global e-commerce.

Internet Retailer delivers award-winning analysis of the global e-retailing market not available anywhere else to more than 44,000 retail executives. Internet Retailer’s data-driven coverage explores trends in marketing, technology, e-commerce operations, online marketplaces, omnichannel retail, and more.

 

March 2019

Who's going to fill all these retail jobs?

The March cover story explores how the tight labor market is impacting retailers and how it may be impeding some merchants’ growth.

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20 years covering ecommerce

For the past 20 years, throughout ecommerce’s peaks and valleys, Internet Retailer has been there to cover the industry. In this article, Internet Retailer co-founder and chairman Jack Love reflects on the magazine’s 20th birthday.

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Ecommerce's International Growth

Global online sales grew at a faster clip last year—18.0%—than online sales in the more-saturated U.S. market.

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Why flexible technology has never been more important

This story examines how emerging technologies such as microservices—individual components or services that can be swapped out with ease to keep an ecommerce business current—offer fresh opportunities for online retailers to quickly respond to and incorporate new technologies.

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Building the online customer shopping experience

As consumers shift more of their spending online, their expectations are rising. Technology’s impact on retail will be a focal point at Shoptalk 2019, March 3-6 in Las Vegas, says Zia Daniell Wigder, Shoptalk’s chief global content officer.

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The customer service equation

High-quality assistance can help retailers build long-term relationships with consumers.

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Why all data breaches pose a threat to retailers' customer experience

Signifyd’s Mike Cassidy explains what every merchant should do to reassure consumers.

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Editor's Letter: Good news, bad news and a celebration

The economy is humming along, which should bode well for retailers this year. However, a strong labor market is making it difficult to hire enough workers.

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