Amid record profits and sales, Amazon faces unprecedented scrutiny

Amazon accounted for 40.7% of U.S. online retail sales in 2020 and has turned in record profits every quarter since the pandemic took hold in the early part of last year.

But while Amazon’s spectacular sales growth over the past decade has led to many positive investments and changes, like its plans to expand into grocery and delivery, serious threats of legal or regulatory action that could curb its growth loom large.

The Key Findings from the 2021 Amazon Report provides a detailed analysis of Amazon’s dominance both at home and abroad, including its marketplace and Prime loyalty program, and the unprecedented threat of regulatory action that could force Amazon to pull back from some of its aggressive growth strategies or force it to spin off key business units.

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