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Essential sales tax tips for retailers with brick-and-mortar stores
The rise in omnichannel shopping raises a host of new sales tax issues for physical stores. Here are some tips on how to minimize problems and provide customer satisfaction.
The lines are blurring between shopping in stores and online. Consumers expect to be able to purchase, pick up and return items wherever is most convenient. And that can cause problems at physical stores if they’re not prepared to accurately calculate the sales tax associated with omnichannel orders and returns. This report highlights several scenarios that can bedevil store personnel and frustrate shoppers and provides four strategies that can help retailers minimize the time employees spend on these issues while still keeping their customers happy.
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