Today’s B2B ecommerce world is all about the customer. But offering an exceptional customer experience, and turning ideas into reality, requires a hard look at what customers really want—and what sellers need to do to give it to them.
This can be anything from configure-price-quote systems to marketplace connections.
Digital Commerce 360’s latest B2B strategy report A Blueprint for B2B Technology analyzes several B2B companies that are building the ideal mix of digital commerce technologies to improve customer experience. Specifically, we’ll look at Callisons’ growth on marketplaces, Caterpillar’s developments in mobile technology and Westrock’s website redesign.
This report also includes several data-packed charts with B2B seller insights and interviews with key executives from Granite Partners and Bradley Corp. Find out how these businesses, and many more, are focusing on faster purchasing processes, deploying flexible B2B platforms and AI.
Compliments of: VTEX, Algolia, Credit Key, QAD, Corevist, Human Element, Brilliance, Zoho Inventory