To kick of the year the Digital Commerce 360 Insights podcast has been in touch with a bundle of industry thought leaders and gathered their predictions about what’s going to be top priorities for retailers in 2018.

In this episode we hear from one expert who is perfectly positioned to have a real readout of what’s top-of-mind for merchants this year. Rob Garf is vice president of industry strategy and insights for Salesforce Commerce Cloud. Tune in below to hear his top predictions for the world of retail in 2018, including the onward march of artificial intelligence and the challenges of voice search.