Investments in mobile and omnichannel strategies have benefited some hardware and home improvement retailers. The Home Depot Inc., for instance, has more than tripled online sales in the last five years and one reason is how it has been able to tie stores to the web. The retailer says 45% of online orders were picked up in stores in 2016. Another example is building supplies retailer BuildDirect Technologies, which is working with vendors to make 3-D images of its flooring products available to shoppers in a mobile app.
See below for a snapshot of the U.S. online hardware/home Improvement industry. This includes data from merchants ranked in the Internet Retailer 2017 Top 1000, including those in the following segments:
- Big Box Home Improvement
- Heating/Cooling/Air Treatment
- Outdoor Living
- Power Equipment/Tools
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