A half-year after its purchase of data storage giant EMC, Dell Technologies is grappling with risings costs and changing demand for hardware.

About six months after completing one of the biggest mergers ever in the technology industry, Dell Technologies Inc. is grappling with changing tastes in hardware and rising component costs, underlining the challenges of the EMC Corp. acquisition.

In its fiscal fourth quarter, Round Rock, Texas-based Dell reported sales of $20.1 billion and an operating loss of $1.7 billion. During a call with analysts Thursday, chief financial officer Tom Sweet said the company is paying more for some memory and display parts that go into its big lineup of tech gear.

Dell's cloud system infrastructure services are expected to see revenue growth of 37% to $34.6 billion this year.

CEO Michael Dell is betting the $67 billion merger with EMC can help the company succeed in a market that’s under pressure from providers such as Amazon.com Inc. and Microsoft Corp. Cloud system infrastructure services—which let customers access computer and storage capabilities without the hassle of buying their own gear—are expected to see revenue growth of 37% to $34.6 billion this year, according to technology research and advisory firm Gartner.

“So far so good,” Sweet said in an interview. But the numbers have to be put “against the backdrop of an ever-changing market,” he said. “We’re generally on track from where we thought we would be. It’s early on, but we are seeing the power of the portfolios and the relationships starting to evolve.”

Dell had sales of $16.2 billion in the fiscal quarter ended Oct. 28, which included 52 days of EMC’s and VMware’s results. With the merger, Dell combined its well-known computers and servers with EMC’s lineup of storage gear.

advertisement

Sweet told analysts, without giving specifics, that the cost of key parts that go into personal computers and other products were rising. Rivals such as Hewlett Packard Enterprise Co. have highlighted this trend recently too.

“While Dell did not quantify any impacts from increased component pricing, nor constraints, it is clear that the company has seen a broad-based increase that will become more notable going forward,” Aaron Rakers, an analyst with Stifel Nicolaus & Co., wrote in a research note.

The Client Solutions Group, which includes personal computers, had sales of $9.8 billion in the fiscal fourth quarter, up 11 percent from a year earlier. The Infrastructure Solutions Group, which includes servers and storage, had sales of $8.4 billion, without giving year-ago numbers.

Rakers said storage sales likely dropped around 8%, based on his estimates, adding that Dell reported “solid results” in some of its newer offerings in that business.

advertisement

Since the closing of the deal, Dell has paid down about $7 billion in debt, the company said.

VMware, also part of the Dell deal with EMC, had revenue for the fiscal fourth quarter of $1.9 billion with operating income of $565 million.

Dell doesn’t break out e-commerce sales, but it’s ranked No. 16 in the B2B E-Commerce 300  with more than $11 billion in annual B2B e-commerce sales.

Dell Technologies also includes other units—including Pivotal for software development; Dell Boomi professional services; and RSA, SecureWorks, Virustream as well as VMware for security and cloud-based infrastructure—that offer internet-based technology and services designed to help client companies digitalize much of their internal and external operations.

advertisement

Among Dell’s products and services are online systems for business-to-business and retail-focused CRM, sales and marketing systems. (Dell sold earlier this year Dell Services, which also provided e-commerce and other digital technology services, to NTT Data Services.)

In addition to letting businesses and consumers purchase its products online at Dell.com, Dell also provides procurement technology and web portals designed to let its business contract customers purchase its products. Its PremierConnect procurement system is designed to integrate with its customers’ enterprise resource planning, or ERP, systems; as customers place orders through PremierConnect, the system updates the financial and inventory records in their ERP system.

Dell also offers business customers its Premier Global Portal, a purchasing and technical support website personalized to the interests of individual corporate clients.

The editorial staff of B2BecNews contributed to this report.

advertisement

Sign up for a free subscription to B2BecNews, a twice-weekly newsletter that covers technology and business trends in the growing B2B e-commerce industry. B2BecNews is published by Vertical Web Media LLC, which also publishes the monthly business magazine Internet Retailer.

Follow us on LinkedIn and be the first to know when new B2BecNews content is published.

Favorite